Drag & Drop from Mac to VM not working

Discussion in 'Installation and Configuration of Parallels Desktop' started by Leverett, Nov 4, 2013.

  1. Leverett

    Leverett Bit poster

    Messages:
    6
    I recently updated my Windows 8 Volume Licensed Parallels VM install to Windows 8.1. That seemed to go fine.
    I'm using Parallels Desktop for Mac Build 8.0.18608 (Revision 898384; July 17, 2013).
    Now when using Drag & Drop from Mac to VM, a window pops up for Language Preferences instead of copying.
    Screen Shot 2013-11-04 at 11.00.42 AM.JPG
    I tried to reinstall Parallels tools and it failed.
    I tried to follow this KB article yet I don't have a Windows 8.1 listed.
    Any help is greatly appreciated.
     
  2. Leverett

    Leverett Bit poster

    Messages:
    6
    I tried to uninstall/reinstall parallels tools and the process failed and asked me to restart. When I restarted, Windows 8.1 refused to boot and sent me to repair options instead. I reverted to an earlier snapshot... How do I get Parallels tools reinstalled??
     
  3. Leverett

    Leverett Bit poster

    Messages:
    6
    Just tried to install Parallels tools again and it killed my VM. It refuses to boot so I have to revert to snapshot again.
     
  4. svanas

    svanas Bit poster

    Messages:
    2
    I'm having the exact same problem. Parallels Desktop for Mac 8.0.18608. Windows 8.1 running inside the VM. Drag-and-drop from the Mac desktop to the VM is dead. A clean re-install of Parallels Tools does not help.
     
  5. Leverett

    Leverett Bit poster

    Messages:
    6
    I contacted Parallels support and their suggestion below didnt help. It actually hosed my Win 8.1 Pro VM so that it was again unrecoverable:

    What worked for me was reverting to a snapshot and then using Windows to restore the last known good restore point...
    All seems good now as all Parallels tools features are working again.
     
  6. svanas

    svanas Bit poster

    Messages:
    2
    Are you running Windows 8 or Windows 8.1 now?

    Here's the problem I'm having. I'm running Parallels Desktop for Mac 8.0.18608. I have upgraded my VM from Windows 8 to Windows 8.1. At first, a lot of things didn't work but a clean re-install of Parallels Tools fixed (almost) everything.

    There is one thing that does not work, and I believe this to be a reproducible problem with Parallels 8 and Windows 8.1: when you drag something from the Mac desktop to the Windows 8.1 VM, then it won't drop. It brings up the Windows Language Preferences:

    dragdrop.png
     

Share This Page