Can't install Parallels Desktop on Mac Book Air

Discussion in 'Installation and Configuration of Parallels Desktop' started by Serggg, Feb 20, 2014.

  1. Serggg

    Serggg Bit poster

    Messages:
    4
    Can't install Parallels Desktop on Mac Book Pro

    Hello! Help me please. Can't install Parallels Desktop on Mac Book Air. Installation hangs on step, where it prompts me to select whether I would like to help Parallels to make it better and offer to allow send back data or not. There are 3 buttons: more... , yes , no. But when I pressing any of them nothing happens. What can I do?

    Mac Book Pro 2013
     
    Last edited: Feb 21, 2014
    Serggg, Feb 20, 2014
    #1
  2. Looran@Parallels

    Looran@Parallels Parallels Support

    Messages:
    301
    Hi Serggg,

    Please follow the steps outlined below:

    1. Quit the Parallels Desktop installation.
    2. Restart your Mac
    3. Launch Disk Utility application located in Applications/Utilities > in Disk Utility click on Macintosh HD > click Repair Disk Permissions.
    4. Install Parallels Desktop 9 for Mac by following: http://kb.parallels.com/116989

    Thanks,
    Looran
     
    Looran@Parallels, Feb 21, 2014
    #2

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