Parallels 9 Upgrade - Active Window

I upgraded several desktops and laptops from ver8 to ver9. Now on all machines, when you click a hyperlink in MS OUTLOOK, it briefly opens the page in the browser (MAC Firefox) for a nanosecond and then switches back to MS Outlook. as the active window Any thoughts on how to fix this...i.e. when you click on a hyperlink in an email, it opens the page in the browser and stays on that window?

Parallels chat support was useless. Continually asked me to re-install tools and then reinstall the program upgrade

 

Anyone have any answers on this? It's really annoying

 

Hi TWR3MBA,

Please change Open Webpages and Email to Default from Virtual Machine menu => Options => Applications

The Reset Firefox feature also can fix many issues by restoring Firefox to its factory default state while saving your essential information.

Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

Go to Firefox > Help > Troubleshooting Information.
Click the "Reset Firefox" button.
Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.

Thanks,
Looran