Windows Modern Apps won't load following Windows 8.1 Update installation

Discussion in 'Windows Virtual Machine' started by msa1912, Apr 19, 2014.

  1. msa1912

    msa1912 Bit poster

    Messages:
    2
    I just upgraded to Windows 8.1 Update. Now when I try to open a Windows Modern/Metro/Store app, the splash screen appears and then the app just disappears. I can see that it is still active on the Windows Taskbar, but can't see the app itself. Any suggestions? Thanks
     
    msa1912, Apr 19, 2014
    #1
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hello msa1912,

    Please shutdown the Virtual Machine ( Do not close Parallels Desktop window )

    Go to VM Config ( http://kb.parallels.com/117287 ) -> Hardware -> Video -> change the 3D acceleration to : DirectX9

    Restart the Virtual Machine and check how it goes !
     
    Maheesh@Parallels, Apr 21, 2014
    #2
  3. msa1912

    msa1912 Bit poster

    Messages:
    2
    Hi Maheesh, that unfortunately did not work. I switched to DirectX9 but still have the same problem. Any other suggestions? thanks,

    Mark
     
    msa1912, Apr 27, 2014
    #3

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