Buy version 9 now get the next version free

Discussion in 'General Questions' started by zztop18, Aug 8, 2014.

  1. zztop18

    zztop18 Bit poster

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    Got an email from Parallels stating that if I upgrade to version 9 now, the next version will be free, but I can't find any information about this other than the email. Is this a legit offer?. Don't want to upgrade now and be too early and have to pay to upgrade to version 10 in another month.
     

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  2. ChiwanP

    ChiwanP Bit poster

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    Additionally, I want to know that getting the next version free is applied to some people bought Parallels Desktop 9 Student Edition today.
     
  3. EkaterinaZ

    EkaterinaZ Parallels Team

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    Hello,

    You have received a valid notification from Parallels. If you purchase Parallels Desktop 9 for Mac following the link from the notification, you will receive an upgrade to the next version at no charge, as soon as the new version is released.
     
  4. EkaterinaZ

    EkaterinaZ Parallels Team

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    99
    Hello,

    Currently there is no information on no-charge upgrade for Parallels Desktop users, other than users who received the notification mentioned above.
     
  5. gRobert

    gRobert Bit poster

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    Hi, i receive this notification too, but i purchased upgrade from normal page(there is no info about needing of use this link in email), what I can do now to receive free upgrade?
     
  6. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    99
    Hello,

    I have checked our records and confirm that you will still get a no-charge upgrade to the next version when it is released, you do not need to take any additional actions.

    Please note that I found a misprint in your email address entered during purchase process. I have corrected the address and resent all your purchase documents, so do not be surprised to receive them now.
     
  7. gRobert

    gRobert Bit poster

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    Thx for great and ultrafast support.
     
  8. neutr0n

    neutr0n Bit poster

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    Hi, so is as of today every purchase of Parallels 9 eligible for a upgrade to the next version at no charge? Student Versions also?

    Thank you very much!
     
  9. Mackers

    Mackers Bit poster

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    I would also like to see confirmation as i'm not sure if to get Parallels 9 now or wait until 10 is released.
     
  10. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
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