3.0 line resuming windows VMs causes GSOD on host OS at random

hey guys, I've been using parallels for greater than 6 months now. It seems that 3.0 is causing GSODs at random on my host OS when trying to resume a windows XP or Windows Vista VMs. This strange problem happens at random. Anyone else experience this? Also, 3.0 branch seems so much slower than the 2.x branch

 

Yup, I'm seeing all of those issued in addition to sporadic restarts of OS X just when using a VM. Memory tests come back clean as does all other OS X system tests. This started with the latest set of builds, and is very frustrating. I am not running into this issue in Fusion, strictly in PD.

Hopefully a fixed fix is around the corner.

 

I have nearly Exact same MBP config except 2Gig. I'm only giving 300MB to my XP VM (only using it to VPN and use RDP) and maybe 750MB to my Vista VM (testing for IE7 vista version).


glad to see that i'm not the only person having this issue.

 

Please post some logs of the kernel panic(s). If the panic logs of the kernel panics are posted it is much easier for the Parallels team to determine what is causing them.

 

Code:

panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 27=Unknown), registers:
CR0: 0x8001003b, CR2: 0x3f477000, CR3: 0x01769000, CR4: 0x000006e0
EAX: 0x0000000a, EBX: 0x6d626572, ECX: 0x00000000, EDX: 0x01076e10
CR2: 0x3f477000, EBP: 0x25b83b18, ESI: 0x6d616769, EDI: 0x63216e75
EFL: 0x00000246, EIP: 0x3e333931, CS:  0x00000008, DS:  0x3f470010

Backtrace, Format - Frame : Return Address (4 potential args on stack) 
0x25b83908 : 0x128d08 (0x3cc0a4 0x25b8392c 0x131de5 0x0) 
0x25b83948 : 0x1a4a55 (0x3d24b8 0x0 0x1b 0x3cb56c) 
0x25b83a58 : 0x19aeb4 (0x25b83a70 0x25b80048 0x25b80010 0x190010) 
0x25b83b18 : 0x54e9bd7c (0x50f1b98 0x0 0x50f1b84 0x17f) 
0x25b83bd8 : 0x54e9c4d4 (0x50f1b84 0x25b83eb8 0x18 0x51df828) 
0x25b83d38 : 0x54e9893b (0x50f1b84 0xc0185401 0x25b83eb8 0x6) 
0x25b83d68 : 0x1f1668 (0xd000000 0xc0185401 0x25b83eb8 0x81) 
0x25b83da8 : 0x1e84a2 (0x25b83dd0 0x297 0x25b83e08 0x4a9b3e8) 
0x25b83e08 : 0x1e02a3 (0x5452420 0xc0185401 0x25b83eb8 0x81) 
0x25b83e58 : 0x332ac8 (0x4c66420 0xc0185401 0x25b83eb8 0x4a9b3e8) 
0x25b83e88 : 0x350e24 (0x4c66420 0xc0185401 0x25b83eb8 0x4a9b3e8) 
0x25b83f58 : 0x37ad83 (0x4a9b3e8 0x4e843a8 0x4e843ec 0x0) 
0x25b83fc8 : 0x19b28e (0x4d20200 0x0 0x10 0x4d20200) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffdf98
      Kernel loadable modules in backtrace (with dependencies):
         com.parallels.kext.vmmain(2.2)@0x54e97000

Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386

Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.33 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.1.8.5
Bluetooth: Version 1.9.0f8, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in FireWire, FireWire, fw0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R   UJ-857D
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: External HDD, Western Digital, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

 

Hallo.

Could you tell me what exact Parallels build you use? If it is not 4560, please update to it.

Do you experience GSODs only when you resume a suspended VM and never when you power it on?

 

i have the latest build, 4560.

The GSOD usually is when resuming a VM at random. It's strange because sometimes after the GSOD i can resume the VM and others it's a new boot.

I rarely reboot my mac. Hell, the only time I do is when i have a GSOD Caused by parallels. :-\






On a sidenote, another symptom that's been caused by the 3.x branch of parallels is BSOD on guest VM as well at random when doing resumes as well. :-\

I love this product and boy this is frustrating. :-\


Thank you for your concern.
-Jay

 

We will investigate these issues. Thank you for your feedback.

 

Happened again

Happened again. the GSOD was followed by a VM BSOD. Fun stuff.

Code:

panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 27=Unknown), registers:
CR0: 0x8001003b, CR2: 0x3dcdf000, CR3: 0x00e6d000, CR4: 0x000006e0
EAX: 0x0000000a, EBX: 0x6d626572, ECX: 0x00000000, EDX: 0x01076e10
CR2: 0x3dcdf000, EBP: 0x251e3b18, ESI: 0x6d616769, EDI: 0x63216e75
EFL: 0x00000246, EIP: 0x3cb9b931, CS:  0x00000008, DS:  0x3dcd0010

Backtrace, Format - Frame : Return Address (4 potential args on stack) 
0x251e3908 : 0x128d08 (0x3cc0a4 0x251e392c 0x131de5 0x0) 
0x251e3948 : 0x1a4a55 (0x3d24b8 0x1 0x1b 0x3cb56c) 
0x251e3a58 : 0x19aeb4 (0x251e3a70 0x251e0048 0x251e0010 0x190010) 
0x251e3b18 : 0x99fd7c (0x534c098 0x0 0x534c084 0x17f) 
0x251e3bd8 : 0x9a04d4 (0x534c084 0x251e3eb8 0x18 0x197d3c) 
0x251e3d38 : 0x99c93b (0x534c084 0xc0185401 0x251e3eb8 0x6) 
0x251e3d68 : 0x1f1668 (0xd000000 0xc0185401 0x251e3eb8 0x81) 
0x251e3da8 : 0x1e84a2 (0x251e3dd0 0x297 0x251e3e08 0x4aad9c4) 
0x251e3e08 : 0x1e02a3 (0x4b7f420 0xc0185401 0x251e3eb8 0x81) 
0x251e3e58 : 0x332ac8 (0x4993a10 0xc0185401 0x251e3eb8 0x4aad9c4) 
0x251e3e88 : 0x350e24 (0x4993a10 0xc0185401 0x251e3eb8 0x4aad9c4) 
0x251e3f58 : 0x37ad83 (0x4aad9c4 0x4ad4a98 0x4ad4adc 0x0) 
0x251e3fc8 : 0x19b28e (0x4ad1340 0x0 0x19e0b5 0x4ad1340) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffdf98
      Kernel loadable modules in backtrace (with dependencies):
         com.parallels.kext.vmmain(2.2)@0x99b000

Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386

Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.33 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: AirPort Extreme, 1.1.9.3
Bluetooth: Version 1.9.0f8, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Built-in FireWire, FireWire, fw0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R   UJ-857D
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: USB-PS/2 Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA