Parallels 10 compatibility with windows XP question...

Discussion in 'macOS Virtual Machine' started by sryan, Sep 10, 2014.

  1. sryan

    sryan Bit poster

    Messages:
    5
    Hi,
    I have been running Parallels 5 to access some windows xp functionality that I need.
    Recently I upgraded to OS X 10.9.4 and could no longer run Parallels 5. If I upgrade to
    Parallels 10 will I be able to read my Parallels 5 Windows XP .pvm file and run Windows
    XP?

    Thanks for any help,
    Steve
     
  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hi Steve,

    Yes! You can run the same Windows Virtual Machine in Parallels Desktop 10 which you were using in version 5.
    Please refer to http://kb.parallels.com/122662 for information on Parallels Desktop 10 for Mac System requirements.
     
  3. sryan

    sryan Bit poster

    Messages:
    5
    Thanks Abdul!

    I purchased the upgrade version, downloaded and installed it but I'm having trouble activating it...

    The activation window is asking for the previous key. I entere both the version 5 and my precious version 3
    activation key and it doesn't enable the activate button... Did i need to re-purchase the full version?

    Thanks for any help,
    Steve
     
  4. sryan

    sryan Bit poster

    Messages:
    5
    I'm assuming that no answer means that I need to purchase the full version. This is the third time I've had to pay for this
    program and I'm really getting tired of doing so. Now I have to re-purchase the full version as if I'm some kind of a bad customer.

    Any Parallels person know how I can get a refund for the upgrade I purchased based on Abdul's response so I can re-purchase
    the non-upgrade version?
     
  5. sryan

    sryan Bit poster

    Messages:
    5
    Bump.

    I'm assuming that no answer means that I need to purchase the full version. This is the third time I've had to pay for this
    program and I'm really getting tired of doing so. Now I have to re-purchase the full version as if I'm some kind of a bad customer.

    Any Parallels person know how I can get a refund for the upgrade I purchased based on Abdul's response so I can re-purchase
    the non-upgrade version?
     

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