Ubuntu Resolution Problem

I am running Ubuntu Linux 14.04 64 bit and the maximum resolution is 800x600 when I have a 1920x1080 monitor. Either I have a little box on my screen or I have an ugly stretched full screen. Is there anyway to make the resolution higher then 800x600? (which is the only one I can select) This happens to other people but when I searched I only got stuff from people using VMWare and other applications.

 

How much video memory do you have assigned to your VM? Try giving it more.

 

I have 32MB right now, i'll tell you if it works

Nope, doesn't work. Slid it to 1GB (I have 1GB on my mac)

 

Hi,

did you try to re-install Parallels tools?

 

I am having the same issue as the original poster. When reinstalling parallels tools, It is encountering an error and not letting me proceed. In addition to the 800x600, it is also extremely choppy performance.

Would you like me to post the log files? If so, how would I do so..

 

Hi,

Yes, please reply here with the problem report after Tools are failed to install: Help -> Report a problem

 

I have went ahead and submitted a problem report. What is the next step?

 

I have went ahead and done so. What is next

 

Please provide its ID.

Sorry I didn't say we can't find the report without ID.

You may re-submit the report if you don't have the previous number

 

Sorry it is:50521413

 

Nicolas,

please check your private messages.