SharedHostAppShExt.dll could not be found

Discussion in 'Installation and Configuration of Parallels Desktop' started by ROBERT BOERI, Dec 24, 2014.

  1. ROBERT BOERI

    ROBERT BOERI Bit poster

    Messages:
    4
    After allowing Parallels to be updated this afternoon (current version is 10.1.2, build 28859; running Windows 7 and OSx Yosemite 10.10.1) I receive this error message whenever bringing up Windows: c:\program files \ arallels \ Parallels Tools \ Shell Extensions \ SharedHostAppShExt.dll The specified module could not be found. I've attached a screenshot of the error.

    Didn't have this error before the update, and get it consistently now.
    What does it mean? Does it matter? and How do I fix it?

    Bob Boeri
     

    Attached Files:

  2. kat

    kat Product Expert

    Messages:
    823
    Have you tried to reinstall parallels tools ?
    ReinstallParallelsTools.png Screen Shot 2014-12-25 at 7.54.05 AM.png
     
  3. ROBERT BOERI

    ROBERT BOERI Bit poster

    Messages:
    4
    No, and I can't. I don't see the icon you refer to (see screenshot) and when I search all my files for "pri-tools-win.iso," I don't see it (see screenshot). I do have my original Parallels for Mac (version 8) CD, but don't know if trying to install tools from that is the right thing to do. Suggestions? Am I missing something?
    Parallels Icon missing.jpg Finder for Parallels .jpg
     
  4. ROBERT BOERI

    ROBERT BOERI Bit poster

    Messages:
    4
    Now I see the icon. I reinstalled tools and all is now well.
    Thanks for your help!
     

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