Internal Error: Failed to expand shell folder constant "userappdata"

Discussion in 'General Questions' started by MacP1, Feb 13, 2015.

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Keep getting "Internal Error: failed to expand shell folder constant "userappdata"

Poll closed Feb 20, 2015.
  1. How do i fix this

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  2. How can i work around this

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  1. MacP1

    MacP1 Bit poster

    Messages:
    1
    Keep getting "Internal Error: failed to expand shell folder constant "userappdata"
     
  2. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    491
    Hi MacP1,
    Before you try the below steps, please take a Snapshot of Windows Virtual Machine as suggested at http://kb.parallels.com/5691
    To resolve the internal error Failed to expand shell folder constant UserAppData :
    1. Open Registry Editor in elevated mode after starting the Virtual Machine.
    2. Navigate to registry path, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    3. Select the AppData (on right side pane) and verify that value is %USERPROFILE%\AppData\Roaming
      Incorrect value of AppData is set as %APPDATA%
      Change the value to %USERPROFILE%\AppData\Roaming and click Ok.
    4. Now check the issue resolve.
    5. If still internal error occur means, navigate toHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    6. Delete the Recent key (on right side pane).
    Please let us know, if you have any additional questions. We're always here to help you.
     

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