Copy & Paste doesn't work anymore

Discussion in 'Windows Virtual Machine' started by Florian1, Mar 2, 2015.

  1. Florian1

    Florian1 Bit poster

    Messages:
    2
    Hello,

    Shared clipboard worked fine since few weeks ago. Now, it doesn't work anymore.
    In the settings of the Windows VM the option "Share Mac clipboard" is checked.
    I've restart Mac & Windows, no success.

    My version of Parallels is 10.1.4 (28883) and the Windows VM is in the latest update of Windows 8.1.

    Anyone has an idea ?

    Thanks !
     
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hi Florian,
    This might happen if Parallels Tools are not installed properly.
    1. Please go to VM Config -> Hardware -> Security -> Enable : Isolate Windows from Mac ( http://kb.parallels.com/112942 )
    2. Now uninstall Parallels Tools completely by going to Control Panel -> Programs and Features.
    3. Restart the Virtual Machine.
    4. Now click on Start -> Run -> Type : %temp% -> PrlToolsPackages -> Double click on Setup and select : Yes
    5. This will re-install Parallels Tools directly from the setup file.
    6. After installing Parallels Tools from the setup file, disable the option : Isolate Windows from Mac under VM Config -> Hardware -> Security
    7. Reboot your Virtual Machine once again and then check how it works.
    8. Make sure the Sharing profile is enabled under VM config -> Options -> Sharing.
     
    Florian1 likes this.
  3. Florian1

    Florian1 Bit poster

    Messages:
    2
    Issue fixed.

    Thanks.
     
  4. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Glad to hear that your issue has been resolved, Florian.
    Feel free to reach us anytime for assistance, we will be happy to help you.
     

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