PD9 -Dock Applications not opening

Discussion in 'General Questions' started by OmerL, Mar 8, 2015.

  1. OmerL

    OmerL Bit poster

    Messages:
    1
    hi i am experiencing
    a problem opening applications from the applications folder on the dock
    its not happening to all the applications only to the Parralls link type PSA5
    this is mostly applications that open with windows explorer --> explorer.exe
    PSA6 works fine
    i am running a windows 7 vm from a bootcamp partition
    and my os is yosemite

    this only started happening from the last PD9 build 9.0.24251
    tried the fixes in the guides for shared applications they dont work
    any suggestions would be appreciated
     
  2. Mervin@Parallels

    Mervin@Parallels Guest

    Messages:
    202
    Hi OmerL,
    Parallels Shared Applications feature is blocked by antivirus / Internet security software installed on your Mac.
    We may recommend several ways of resolving the issue:
    1. Uninstall your current antivirus / Internet security solution for Mac. Parallels recommends to use Kaspersky Antivirus for Mac.
    2. Add Parallels Desktop and its components to the list of "allowed applications" of your antivirus software. Please contact software vendor's support resources (Knowledge base, manuals etc) for more details.
    3. Uninstall and then re-install your current antivirus / Internet security solution for Mac. Make sure you use the latest version of the antivirus software.
     

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