Windows Apps not opening, when tapped on in the Dock

This is an inconsistent problem that started at least a week or so ago, but it's now happening about 75% of the time. Here's an example:

• I have my Windows apps showing in the Dock
• I am in FireFox and want to check email
• I tap the Outlook icon. Nothing happens.
• With the two-finger tap, I can bring up a list of what's already open in Outlook and tap on one of those items to get it to open
• I want to return to Firefox. I tap on that icon. Nothing happens.
• And so on, all day long.

Any suggestions for me?

 

Hi,

Please try disabling Windows applications from Dock and enable it again. http://kb.parallels.com/6861
And let us know if the issue is resolved.

 

Thank you very much, Abdul.

This fix worked flawlessly for a week. The problem began again today, so I used the fix again. Again it worked.

 

Hello!
I have the same isssue, but this solution doesn' work. I have a Macbook Pro 15'' retina with OS X 10.10.3, parallels 10 (last update) and A Windows Pro 8.1 VM. Since some weeks ago, the shared windows apps in the dock worked perfectly. Then, they stopped to work. Now when I select a windows app icon in the dock, nothing happens, I have uninstalled parallels, switched off and on the shared applications options, using mac cleaner 3.0 to unistall again, recovered a copy of my VM from a backup... But nothing works.

I would be pleased if you could give me some advice.

Kinds Regards.
Toni

 

Hello!
I have opened the ticket [Parallels #2114325] Windows App icons in Dock not working

Thanks!

 

Hi Tonid1,
I have gone through the ticket, please follow the steps suggested in the ticket and if the issue persist, you can schedule a remote session, so that one of our support Engineer can call you at your preferred time.