Using Parallel for Mac OS X 10.9.5 and bought Parallel + Windows 8. It worked great the first month, then all of a sudden it shuts down and returns me to a blue screen after exactly one hour (to the minute!). When I turn it back on, it shuts down again randomly between 1 hour or less throughout the day. I have been on the phone forever with Parallel/Windows/Mac who just waste my time and blame each other. I only have one program on Windows, do not use Windows for anything else, and Windows shuts down even if I am on the first page that the internet explorer opens, which makes me think it is not that program's problem and it is a Windows problem. Help???????
Hi ClaudiaF, Please reproduce the issue by following this article http://kb.parallels.com/112941 and submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here, so that we can assist you better.
win8 or win8.1? are they any warning/errors popping up? can you check C/windows/minidump folder? are there any files? if so, can you upload the latest somewhere and provide us with the link?
Windows 8.1, sorry. How do I go to find C/windows/minidump Im not familiar with navigating Widows. Upload what on C:? Attaching what's in C
Did you actually acquired this license or otherwise given by your company (Enterprise licenses are sold in volume); or you downloaded what Microsoft calls evaluations? http://www.microsoft.com/en-us/evalcenter/evaluate-windows-8-1-enterprise Which will work normally for 90 days (your couple of months) and then they shut down every hour.
