Lost password service not working

Discussion in 'Parallels Website and Forum' started by mistadub, Jul 4, 2007.

  1. mistadub

    mistadub Bit poster

    Messages:
    1
    Hi,

    I'm afraid I've lost my password for my Parallels Desktop account. I've already tried to recover it via the "lost password e-mail service" but the promised message never arrives in my mailbox (don't blame my spam filter, it's not the reason for the problem). Can anybody help me?

    Thanks,
    David
     
  2. ariell

    ariell Member

    Messages:
    56
    Did you or did you not sign in to ask your question?
     
  3. jvgfanatic

    jvgfanatic Member

    Messages:
    44
    Did you or did you not see that the account in question has one post? Is it or is it not clear that this would be a new account created for the express purpose of asking this question? Is it or is it not a complete waste of time for me to even post on this thread? Do we or do we not enjoy the feeling of superiority we get when we correct someone, even in text on a forum? Should I or should I not hit the "Submit Reply" button? Can I or can I not fi
     
  4. heggaton

    heggaton Bit poster

    Messages:
    6
    I can confirm that on the *main* Parallels website, the Password retrieval service is not working.
     
  5. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello all,

    We are aware of the issues concerning users accounts recognition on Parallels site. We are working to fix it. Please sorry for the inconvenience caused.

    Best regards,
    Xenos
     
  6. ceo hank freid

    ceo hank freid Bit poster

    Messages:
    1
    Reset the router.....by pressing the reset button on the back(mostly). You will have to reanable the security features after that as this reset will take the router to the factory defaults....

    ______________________
    the developer hank freid redefines the chic hotel experience
     
  7. beta_bobert

    beta_bobert Bit poster

    Messages:
    1
    I have tried numerous times to reset my password on the main site. I was, however, able to reset my password on the forums.

    Is there still an issue with resetting passwords?
     
  8. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Site and forum passwords are different,
    For site password create ticket in support and they will reply you
     

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