I cannot install Windows 10

Hi, I need some help, I can't install Windows 10. It's a terrible experience because I spent a lot of money in the licenses of both Windows and Parallels and I can't enjoy any of them. At first the installation starts right, but it stops before the end, showing the message that I have to start again, all the times. Can someone help me? Thanks.

 

Thank you. Yes, I already saw this post, but I do not upgrade to Windows 10, in fact, I try to install Parallels and Windows 10 for the first time.
Some details are: I have the latest version of parallels and the latest version of Windows, both, 64-bit and 32 bit versions of Windows 10 and 4 Gb of RAM. I downloaded the Windows 10 version from Safari, then I have the .iso file version, not the .exe version, then the post says I have to run the installation manually... ok I have a problem, I don´t know how to proceed manually.

 

Hi Paul,
I don´t have the menu showed in the first post. I have the menu showed in the attached images below:

 

... and there they say "Once Windows is installed, launch it by opening a Windows application or by clicking the Power button in the Parallels Virtual Machines list", but Windows isn´t finish the installation.

 

@MariaL2 could you please generate the Problem report using this KB and reply us back with the 8-digit ID number.

 

I've been having issues upgrading that make no sense. I followed the instructions provided by Parallels support, manually downloaded the upgrade, and ran the process. It downloads fine, but then when it comes to verifying the download, I get "An unexpected error has occurred" and that's it. I've tried this 6 times this morning before I went to work and am getting a bit frustrated. ANy ideas? I'm running a 2014 MacbookPro, 8gb ram, 256gb SSD and have plenty of resources available. Any sugggestions please?

 

Hi Maria, the number of Problem Report is 70981241. Thank you.