Parallels 11 advertised as 49.95 cdn to upgrade but charging 49.95 usd

Discussion in 'General Questions' started by WernerM1, Aug 21, 2015.

  1. WernerM1

    WernerM1 Bit poster

    Messages:
    1
    I received an email saying upgrade today for $49.95 CDN but I get directed to a page that is in USD funds and then wants to charge me $49.95 USD which converts to $69.94 CDN. What's Up?
     
    WernerM1, Aug 21, 2015
    #1
    AndreL1 likes this.
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    @WernerM1,
    If you change the currency in your Shopping Cart, the price will be counted based on the fixed price for the region you are in at the moment of purchase.
    You should buy the product for the price set for your current location. Also Please turn-off VPN if you are using it.
     
    PaulChristopher@Parallels, Aug 22, 2015
    #2
  3. AndreL1

    AndreL1 Member

    Messages:
    20
    The same is happening to Brazil. The website is not changing to our currency, so we get priced in dollars (coverted to BRL) instead of the fixed 90 BRL price.
     
    Last edited: Aug 22, 2015
    AndreL1, Aug 22, 2015
    #3
  4. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    Hi, we have a permanent price in USD and EUR but it changes according to the currency rate and location.
     
    Maria@Parallels, Aug 25, 2015
    #4

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