Switch license from Parallel Desktop Pro back to standard?

Discussion in 'General Questions' started by Francisco1, Sep 4, 2015.

  1. Francisco1

    Francisco1 Junior Member

    Messages:
    13
    I've purchased a license for Parallel Desktop for Mac Pro Edition. I only noticed afterwards that it's subscription based. I'm not a developer and the additional services are of no use to me. I just activated the license on 22 Aug. Can I switch it back to standard edition so that I can still use Parallel Desktop a year later?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    @Francisco1 Yes, you may purchase a standard copy of Parallels Desktop 11 for Mac and activate on your Mac. We'll submit the refund request for Parallels Desktop Pro. Please provide the reference number in the Direct message.
     
  3. Francisco1

    Francisco1 Junior Member

    Messages:
    13
    Hi Paul,
    Please refund for Parallels Desktop Pro. I've provided the reference no. in a direct message to you.
     
  4. Francisco1

    Francisco1 Junior Member

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    13
    No response from Paul?
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

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    8,120
    Hi, please provide me with the order number in private message, I'll check it for you and provide you with the refund.
     
  6. Francisco1

    Francisco1 Junior Member

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    13
    Any update? You don't have the habit of keeping your customers posted?!
     
  7. Francisco1

    Francisco1 Junior Member

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    13
    Why does it take so long to get a refund? Anybody home?
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Hey, we've just replied you in private message.
     

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