Shift not working to capitalize in virtual environment

Discussion in 'General Questions' started by JacobB2, Oct 12, 2015.

  1. JacobB2

    JacobB2 Bit poster

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    Recently upgraded to parallels 11 and now when I am in a virtual environment (remote desktop) 'shift' does not work on the first letter I type. For example if I typed 'USA' holding the shift key down then it would come out as 'uSA' Really weird. Caps Lock works fine and the second letter always recognizes the shift, but not the first one. Really frustrating as the 1st letter is the one we always capitalize. This problem doesn't occur when in the regular windows environment, just the virtual environment, but with every application. Once again this was not a problem with parallels 10. Also I have several PC's in my office. To run these programs, they also have to log into the remote desktop. I do not have the same problem it that setting, so I'm thinking it must be the update. Any help would be great. Thanks.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,115
    Hey, please try this:
    1.Click on Start and click on Control panel.
    2.Click on 'Accessibility Options' and in keyboard tab make sure that there is no check mark near 'Use stickykeys'.
    3.If there is a check mark then remove it and then click on Apply
     
  3. JohnC11

    JohnC11 Bit poster

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    I have the exact same issue. This worked fine in my previous version 9.
    The solution given does not work for me.
    First character is always lowercase. This is very disruptive especially when trying to enter passwords etc.

    John
     
  4. JohnC11

    JohnC11 Bit poster

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    Any news on this? Will this be fixed?
     
  5. SuzyG

    SuzyG Bit poster

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    Has anyone gotten a solution t o this issue ? have searched forums with no fix working for me as of yet
     
  6. JohnC11

    JohnC11 Bit poster

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    No and they are not responding to this at all. Tried twice without anyone from Parallels responding.
    I was forced to update because of OS upgrade and now I have a bug that makes this product unusable for me.
     
  7. SuzyG

    SuzyG Bit poster

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