No sound

Discussion in 'Installation and Configuration of Parallels Desktop' started by NormanB2, Nov 9, 2015.

  1. NormanB2

    NormanB2 Bit poster

    Messages:
    3
    I have Parallels Desktop 10 for Mac installed on my macbook.
    The sound works fine on the mac side but not on the windows side.
    I have checked the sound settings and they all seem ok. The microphone volume registers when I speak into it.
    But I can hear nothing through the speakers.
    Any advice gratefully received.
     
    NormanB2, Nov 9, 2015
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello Norman, please start your Windows virtual machine and reinstall Parallels Tools from Action->Reinstall Parallels Tools and if the issue persists, please
    Open virtual machine's configuration
    Switch to Hardware tab > Sound > Set Input to Mute and set Outout to "Build in Output"
     
    PaulChristopher@Parallels, Nov 9, 2015
    #2
    Maheesh likes this.
  3. NormanB2

    NormanB2 Bit poster

    Messages:
    3
    Thank you Paul. That has fixed it.
    Your assistance is very much appreciated!
     
    NormanB2, Nov 9, 2015
    #3
  4. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    746
    Glad to hear that the issue has been resolved. Feel free to reach out, we are here to help!
     
    Dhruba@Parallels, Nov 14, 2015
    #4

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