Hi, I've got Parallels Desktop 8 license and would like to upgrade to Parallels Desktop for Mac Pro Edition. Is it possible or limited only for Parallels Desktop 9 or 10?
Hi RafalR1, According to our licensing policy, an upgrade to Parallels Desktop 11 for Mac is supported from the following versions only: Parallels Desktop 9 for Mac Parallels Desktop 9 for Mac Upgrade Parallels Desktop 10 for Mac Parallels Desktop 10 for Mac Upgrade As your previous version key is for Parallels Desktop 8, you need to purchase a full license for Parallels Desktop 11 for Mac: http://www.parallels.com/store/
This licensing policy would have been nice to know BEFORE I purchased the upgrade. (I was trying to upgrade from version 7) Can I get a credit for the upgrade against the purchase of the full version?
Hello Denise, please email us to cs(at)parallels(.)com with the reference number, so that we can check it for you.
