Hi All, Please follow the steps mentioned below to fix the issue USB issue.
1. Connect USB device to virtual machine and create problem report (Actions > Send Technical Data) and save the ID.
2. Shut down your virtual machine.
3. Unplug all possible USB devices from host.
4. Turn off shared camera, shared Bluetooth, shared printers:
- Open virtual machine settings (
http://kb.parallels.com/117287 ) > Hardware > USB & Bluetooth > Be sure that Automatic sharing of Web cameras and Bluetooth devices is unchecked.
5. Go to the Boot Order tab > Boot Flags and type the following flags:
devices.usb.keyboard=0; devices.usb.mouse=0
6. Start virtual machine and check how it works.
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