Stuck in install loop: T/A > Upgrading > Startup Repair

Discussion in 'Installation and Configuration of Parallels Desktop' started by PaulG7, Jan 28, 2016.

  1. PaulG7

    PaulG7 Bit poster

    Messages:
    2
    Hi - I've made an image of a Win7 laptop that I want to put on Parallels 11, using Transporter Agent 11.1.2-32408-win and saving the image on a USB stick.
    When installing on Parallels 11 (also 11.1.2-32408), I click to Start ... I Immediately get the 'Upgrading (PC name) screen saying 'Preparing to configure your virtual machine'. This is then followed by Windows Startup Repair - which then reports that it can't detect a problem. On pressing Finish, the machine reboots and the cycle repeats.

    Any advice on what to try next?

    Thanks
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello Paul,
    Launch Parallels Desktop but do not start your migrated Virtual machine or stop it if it is running.
    Open your Virtual Machine's Configuration -> Hardware -> Boot Order and add the following string into the Boot flags field:
    vm.compat_level=2
    also check "Select boot device on startup" checkbox and please refer to this article for more information.
     
  3. PaulG7

    PaulG7 Bit poster

    Messages:
    2
    Hi PaulChris - unfortunately this solution seems to just be a lengthier route to the same result! I followed the article but hit a problem as I don't have the admin account password to make some of the changes that it specifies.
     

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