Apps not seeing Logitech usb footpedal in Parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by RichardM6, Feb 10, 2016.

  1. RichardM6

    RichardM6 Bit poster

    Messages:
    3
    OS is El Capitan and Windows 7 running Parallels Version 11.1.2 (32408)
    Controller is Logitech Momo Racing Force Feedback Wheel.

    I've installed the latest logitech drivers and when I run the driver app and test the wheel and pedals the dials move up and down showing me that it should be working. However when I try to use in a racing program, only the wheel works, not the pedals...

    Any advise?

    Thanks
     
    RichardM6, Feb 10, 2016
    #1
  2. Manu@Parallels

    Manu@Parallels Guest

    Messages:
    262
    Hello RichardM6,
    Please refer to this KB article it might help you in resolving the issue and also make sure Logitech Momo Racing Force feedback wheel is compatible with virtual environment.
     
    Manu@Parallels, Feb 10, 2016
    #2
  3. RichardM6

    RichardM6 Bit poster

    Messages:
    3
    Thank you, but I have already followed that thread and done all that.
     
    RichardM6, Feb 11, 2016
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Dear Richard, You may fForward required USB device to the virtual machine manually. To do so, go to Devices > External Devices > choose the USB device as suggested in this article and let us know how it works.
     
    PaulChristopher@Parallels, Feb 11, 2016
    #4
  5. RichardM6

    RichardM6 Bit poster

    Messages:
    3
    Sorry, I has already tried that too and had no luck
     
    RichardM6, Feb 11, 2016
    #5
  6. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    372
    Hello Richard,
    Looks like this issue needs a deeper investigation ,plz email us at cs(at)parallels(.)com,so we can assist you.
     
    Sylvester@Parallels, Feb 14, 2016
    #6

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