When VM closes, windows stays open

Discussion in 'Installation and Configuration of Parallels Desktop' started by michaelborland, Feb 20, 2016.

  1. michaelborland

    michaelborland Bit poster

    Messages:
    7
    All my VMs are configured to "Close Window" on VM shutdown, but the windows stay open. Anyone have a similar issue? I've tried changing to "Quit Parallels Desktop" (which works fine) but acts the same when I change it back.

    ..mb
     
  2. Arunn

    Arunn Parallels Support

    Messages:
    300
    Hi michaelborland, Kindly check if you are running the latest build of Parallels Desktop for Mac.
    If yes, please try the steps below:

    1. Quit Parallels Desktop.
    2. Go to Mac > Utilities > Disk Utility > Run a Repair disk Permission (First Aid for El Capitan)
    3. Restart the Mac and make sure Parallels Desktop is configured in Startup and Shutdown as VM shutdown = Close Window
    You may also try uninstalling Parallels Desktop and reinstalling it & if the issue is fixed.
     
  3. michaelborland

    michaelborland Bit poster

    Messages:
    7
    Running Version 11.1.3 (32521)
    Tried all your suggestions and problem still exists...

    ..mb
     
  4. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    367
    Kindly uninstall Parallels Desktop, reset ACL permissions on Mac as per this article and reinstall Parallels Desktop from a new admin Mac user and check if the issue persists.
     
  5. michaelborland

    michaelborland Bit poster

    Messages:
    7
    That didn't work either.
     
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Dear Michael, we would suggest you lock the changes by "Click the lock to prevent further changes" present at the bottom left on the configuration window and check how it works.
     
  7. michaelborland

    michaelborland Bit poster

    Messages:
    7
    I identified the problem. It closes properly when in a window and in single full screen on my laptop.

    It fails to close when I select "use all displays in full screen". I have dual HP monitors connected via my MacBook Pro 13 via mini display ports.
     

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