Windows 10 screen is not refreshing

Discussion in 'Windows Virtual Machine' started by ShermanC, Mar 24, 2016.

  1. ShermanC

    ShermanC Bit poster

    Messages:
    1
    When I minimize Windows 10 and then re-open it, I got a black screen. If I have my Windows 10 in the background while I do something on my Mac, the Windows 10 window is not refreshing correctly. Any idea why or how to fix it?

    Thanks,
    Sherman
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi ShermanC, please start your Windows virtual machine and go to Action->Reset and let us know how it works.
     
  3. MonteT1

    MonteT1 Bit poster

    Messages:
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    Paul, this has been a persistent issue since the new release of El Cap 10.11.4, individual windows of apps won't re-draw until you modify the size of the various windows, its not App specific. I've reset my VM and the issue re-occurs after you adjust various windows whether going to full screen of an app, minimzing an app window, etc. Only the guest OS windows are affected. I hope this helps..
     
    Linda2 likes this.
  4. Linda2

    Linda2 Bit poster

    Messages:
    3
    Hi MonteT1, I am facing a similar problem with Windows 7 installed on Parallel 10.
    1) Everything goes well when surfing IE, manipulating folders and files, etc.
    2) When I open a game that will automatically go full screen and adjust the screen resolution and color, I get a black screen with BGM going and keyboard activated. The control center is showing a correct screenshot of the game and my keyboard inputs are effective.
    3) I can only see the game interface when I am resizing the parallel window, once I stop resizing, I get a black screen again.
    4) This is weird because another game just works fine with full screen mode.

    Got any clues? Thanks.
     
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi Linda2, please refer to this article to fix Black screen issue in Windows virtual machine.
     

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