Help Needed - Parallels 10 unable to see bootcamp partition

Discussion in 'Installation and Configuration of Parallels Desktop' started by KarlE, Apr 25, 2016.

  1. KarlE

    KarlE Bit poster

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    First and foremost - Hi Everybody. This is my first time coming on to this support forum. I've tried to search for some solutions for my problem but have not been successful. Hope that somebody can help me with this. Also to note, my skill level is "novice" at best.

    Problem:
    Have just installed El Capitan on to a Macbook and then installed Win7Pro on a bootcamp partition. Then installed Parallels 10 but when trying to create a virtual machine, Parallels can't seem to see the bootcamp partition.

    How can I make this work?

    Thanks in advance.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello KarlE, please be informed that Parallels Desktop 10 Update 4 (10.4.0-29337) was released and the issue has been addressed. Please update Parallels Desktop to the latest build. Latest version always available here: http://www.parallels.com/directdownload/pd10/ Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools) and let us know how it works. Thanks!
     
  3. KarlE

    KarlE Bit poster

    Messages:
    3
    Will try that.

    Many thanks.
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    3,112
    You are welcome! Feel free to reach out anytime. We are here to help! Thanks!
     
  5. KarlE

    KarlE Bit poster

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    3
    Thanks Paul. Worked like a charm.
     
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    If you have any more questions with regard to this issue, please feel free to write back to us. We will be happy to help you.
     

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