Hi When I use Parallels access to access my iMac in the office from my iPad i have the opportunity to run all the apps in full-screen on the tablet. I love this feature. When I use Parallels access to access my iMac in the office from my Macbook Pro, I can only connect to the entire desktop, and with a iMac with a resolution of 2560x1440 everything is so small on my screen that i's practically unusable. not that its worse than every other remote access tool (TeamViewer etc.), but when I know that the iPad edition can focus full-screen on a single app, then I really miss this feature from another computer. Does anybody know if this feature to focus on a single app is available from another computer and I just can't find it or some other tool that can help me with this "problem"? Thanks in advance Poul
Hi plc5700, please be informed that Parallels Access - 3.1.0(31288) was released and the issue has been addressed. Kindly update Parallels Access to the latest build on both Remote device and Parallels Access agent and check how it works.
The update has solved this issue! Thank you for pushing that out. I do have another issue now though, there is a large black frame all the way around the image of the screen. It is equal on all sides.
Try reinstalling Parallels Access on both host and remote device then check the issue.If the issue persists please reproduce the issue and send us a technical report ID on host and remote device by following steps in this article to investigate it further.