This is a new install of Parallels Access on a mac mini server run-in El Capitan 10.11.4 I've accessed it once remotely from my macbook pro laptop, then second time I get to the login screen and enter my password then I get continuous rotating wait and thats it (attached screen shot). I can log in local no problems, I can log in via screen sharing on the local network no problems, just not via Parallels
I have the same Problem! At me is it my Passwort with specified signs! When you tipe your password, look at ervery sign! At me is it the sign #!
Hi All, please update Parallels Access to the latest build on both Remote device and Parallels Access agent and let us know how it works.
I have the same issue. It doesn't always happen, but when it does, I cannot get into my machine. Everything is up to date. This is for sure a bug in the software.
Hi, Please share a problem report id as outlined in http://kb.parallels.com/116783 and we will look into it for any known issues.