multiple windows drives created after virtual drive corrupted

Recently I had to reload and tune up the parallels after the virtual drive was corrupted. I moved the PVM and deleted and reinstalled the Parallels. Now my wife has multiple Windows drives created, her windows program is not registered, when it was, and there is sort of a mess. She relies on windows to run one specifi program, on Windows NT for her work.
I followed this link for repair initially, http://kb.parallels.com/en/113241

THANKS

 

Hi LornaW,
Could you please share few screenshots of the issue along with a problem report ID number?

 

110511375 is the number. There were more drives loaded at one point too. Eve thing is still just unregistered.

 

Hi LornaW,
Thank you for the info. We could see that you have mounted the virtual hard drive to Finder and your Windows is running with Coherence view mode.
* Remove " Windows 7 c drive" from Finder : Right click > Remove from side bar
* Uncheck " Access Windows folder from Mac " from Configure > option > Sharing
Later you can exit Coherence view mode from top menu bar : View > Exit Coherence and let us know how it works.
Thanks.

 

How does this help with the key for windows and microsoft office becoming invalid.

 

Hey @LornaW,
Please try uninstalling and reinstalling Microsoft Office program from Windows virtual machine and check how it goes.