Windows 10 Install problem- incompatible "display adapter" for screen- HELP!

Discussion in 'Installation and Configuration of Parallels Desktop' started by Parallels User, Jul 28, 2016.

  1. Parallels User

    Parallels User Guest

    I'm using Parallels 11 on a Mac Mini i7 with 16gb of memory, and when trying to do the upgrade from Win 7 to Win 10 I am getting a message saying my display adapter is incompatible. I use a 24" Samsung digital monitor, and have installed the latest upgrade to Parallels this morning. Is there an upgrade or setting I should be using? I want to do the upgrade before tomorrow while Win 10 is still free to Win 7 users......
     
    Parallels User, Jul 28, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi RichardD9, please check out this blog to know about how to install and upgrade to Windows 10 and it's troubleshooting methods.
     
    PaulChristopher@Parallels, Jul 28, 2016
    #2
  3. xz4gb8

    xz4gb8 Member

    Messages:
    43
    RichardD9,

    In addition to the linked blog, i suggest configuring the VM for:
    • RAM -- 4 GB (or more, if you can)
    • VRAM 256 MB.
     
    xz4gb8, Jul 28, 2016
    #3
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hello RichardD9,

    You can also refer to this article to upgrade to Windows 10.

    Thanks,
    Ajith M.
     
    Ajith1, Jul 28, 2016
    #4

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