Parallels 8 problems

Discussion in 'Installation and Configuration of Parallels Desktop' started by GeorgeM1, Jul 29, 2016.

  1. GeorgeM1

    GeorgeM1 Bit poster

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    Been using and liking Parallels 8 since it came out.However due to computer problems i have now to reinstall some programs. Unfortunately cannot find version 8.

    Can you help please ....
     
  2. Ajith1

    Ajith1 Parallels Support

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    Hi GeorgeM1,

    Please click this to download Parallels Desktop 8.

    Thanks,
    Ajith M.
     
  3. GeorgeM1

    GeorgeM1 Bit poster

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    Ajith M

    Thanks..will try it ...
     
  4. Ajith1

    Ajith1 Parallels Support

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    Hi GeorgeM1,

    Feel free to reach out anytime.

    Thanks,
    Ajith M.
     
  5. GeorgeM1

    GeorgeM1 Bit poster

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    Hi Ajith
    Tried downloading from that link..Everything went fine-said it was 'removing previous version' and then It suddenly refused to go any further and up popped
    'error 15380'
    Any suggestions please...
     
  6. Sasti@Parallels

    Sasti@Parallels Parallels Support

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    Hey @GeorgeM1, please try this solution and let us know how it works.
     
  7. GeorgeM1

    GeorgeM1 Bit poster

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    Thank you but that doesn't work.. the only '0' is the root one.. I had seen that before but my question still is .why will the link to installing Version 8 not work?
    Is it because you have ceased to support these earlier versions. My version 8 was working fine but the link to download it is not working.
    Thank you
    GeorgeM1
     
  8. Sasti@Parallels

    Sasti@Parallels Parallels Support

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    278
    Please check if your Mac is compatible to run Parallels Desktop 8.
     
  9. Sasti@Parallels

    Sasti@Parallels Parallels Support

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    You could also try the Parallels Desktop uninstaller tool to remove any previous installation.
     
  10. GeorgeM1

    GeorgeM1 Bit poster

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    Sasti.
    Thank you
    If you read my previous comments you will know that I had version 8 running well but not now...Re- Desktop uninstaller tool. -when i tried to reinstall version 8 it asked me if I wanted to uninstall previous versions. I said yes.
    It sounds to me that I may have to give up on Parallels and go to Boot Camp and use that.

    GeorgeM1
     
  11. Ajith1

    Ajith1 Parallels Support

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    Hi GeorgeM1,

    Can you please confirm the version and build of your Mac OS X.

    Thanks,
    Ajith M.
     
  12. GeorgeM1

    GeorgeM1 Bit poster

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    Hi Ajith M

    El Capitan Version 10.11.6 [the latest version]
    As I mentioned to your colleagues,it may be better if I just use Boot Camp and forgo all these problems..
     
  13. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi GeorgeM1,

    Parallels Desktop 8 is not compatible with El Capitan. You can refer this article for Host OS compatibility.

    Thanks,
    Ajith M.
     
  14. GeorgeM1

    GeorgeM1 Bit poster

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    Well, thank you for that info....
    Strange though that it worked before...
    Appreciate your help....
     
  15. Ajith1

    Ajith1 Parallels Support

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    We are not sure how it worked. You can use Parallels Desktop 11 trial and check if your VM works fine.

    Thanks,
    Ajith M.
     
  16. GeorgeM1

    GeorgeM1 Bit poster

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    Thanks again but I don't think Incan afford any more money on Parallels . I have seen version 11 and although it does work on El Capitan...my solution is probably Boot Camp.
     
  17. Ajith1

    Ajith1 Parallels Support

    Messages:
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    We understand, you can reach us anytime if you wish to use Parallels Desktop again.

    Thanks,
    Ajith M.
     

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