Hello - I did have Parallels 10 on my i Mac [21.5 inch late 2013 Version 10.11.6] I think I have removed things in the incorrect order - I have uninstalled the Parallels program but I don't think I have removed the virtual machine AND there are programs in the launch pad that were installed to work on the virtual machine. Can someone help me to remove it all? I am not very technical so simple language please. Thank you. Anita M
Hi Maria - step 1 of this KB is "launch the Parallels desktop" - that is the part I have deleted already. What do I do?