v. 12 upgrade creates problems in environments with mixed Retina and Not-Retina displays

Discussion in 'macOS Virtual Machine' started by PetrosP1, Aug 22, 2016.

  1. PetrosP1

    PetrosP1 Bit poster

    Messages:
    3
    I use a MacPro 5,1 running El Capitan. It's connected to a Samsung 27" non-retina display (that acts as my primary monitor) and a Dell 32" 4K monitor that was used as a secondary display at 2,560 x 1,440 HDPI (with the help of SwithResX). Parallels 11 allowed me to run my VM at full screen at that resolution without any issues. Since upgrading to v. 12 however, Parallels sees the Dell display resolution at its native 3,840 x 2,160 only and does not seem able to support alternative resolutions. Your help would be much appreciated
     
  2. Dhana@Parallels

    Dhana@Parallels Parallels Support

    Messages:
    187
    Hi PetrosP1,,
    Check this link & let us know how it goes.
    Thanks.
     

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