Mac OS X folders & drives no longer available in Guest OS W10 after Parallels Update

Discussion in 'Installation and Configuration of Parallels Desktop' started by Martin9, Sep 20, 2016.

  1. Martin9

    Martin9 Member

    Messages:
    23
    after today's Parallels Update 12.0.2 (41353) shared folders and smartmounted OS X drives don't appear in Windows 10 network anymore. I have NO access to OS X from Windows 10 at all. This is a big problem cause I need it for my work essentially. Any ideas someone? Thanks.

    Problem solved by Parallels Support. Parallel Tools were not properly installed which was only possible after I removed the little security program BlockBlock. Now all running fine again.
     
    Last edited: Sep 20, 2016
  2. Dhana@Parallels

    Dhana@Parallels Parallels Support

    Messages:
    187
    Hi Martin9,
    This issue usually occurs due to broken shared profile links.
    Glad that our support engineers were able to help you resolve the issue by reinstalling Parallels Tools. Feel free to reach out anytime.
    Thanks.
     

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