I have Desktop Mac Pro Edition and have had for a few years. I paid my subscription last week but today it said that the license had expired and now every time I try to input my license it says it needs the previous years key to proceed. I had to run a 14 day license to be able to proceed to day. How do I get my normal copy of Parallels to recognise my new yearly subscription?
We checked your account and your subscription has been renewed till next year. Do you still have an issue?