From Windows cannot access in "\\Mac\Home\Desktop"

Hello world!
I'm running Parallels 12.1.1 on Sierra 10.12.1, with Windows 10 Pro (64bit) installed.
Normally we can interact with folders in the same manner in both desks (Windows and Mac). But in my case this doesn't happen!
For example, in Windows I can create a folder but it doesn't open or delete. I cannot save any file (although I can uncannily open a file saved directly on the Desktop!).

I assume that the problem is related to the network, in particular about the address "\\Mac\Home\Desktop". In other words, in Windows there aren't the network drives of Mac! How I can fix this problem?

Thank you!

 

Hey, did you try to reinstall Parallels Tools?
If not, please try and let us know the results.