MacBkPro Camera

Discussion in 'Installation and Configuration of Parallels Desktop' started by JacquesM1, Dec 30, 2016.

  1. JacquesM1

    JacquesM1 Bit poster

    Messages:
    2
    Hi, I use a MacBookPro (Retina mid 2012) under macOS Sierra (10.12.2) and use the internal camera with FaceTime. Once Parallels Desktop for Mac (version 12.1.1 - 41491) has been started (even after being stopped) the camera is no longer available when starting FaceTime. I have to restart macOS Sierra to get the camera again active.
     
    JacquesM1, Dec 30, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi JacquesM1, as a temporary workaround, please follow the instructions outlined in this article to fix the issue.
     
    PaulChristopher@Parallels, Dec 30, 2016
    #2
  3. JacquesM1

    JacquesM1 Bit poster

    Messages:
    2
    Hi Paul Chris,
    Thanks for the workaround which works fine. Awaiting for a final correction in macOS and/or Parallels Desktop. But for the time being it's ok for me.
    Jacques
     
    JacquesM1, Dec 30, 2016
    #3
    Raj@Parallels likes this.
  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Glad to hear that the workaround fixed the issue. Please feel free to reach us for support.
     
    Raj@Parallels, Jan 8, 2017
    #4

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