Wrong Password in Excel Files

Discussion in 'Windows Virtual Machine' started by aspen63, Jan 15, 2017.

  1. aspen63

    aspen63 Member

    Messages:
    29
    After upgrading to Parallels 12 I noticed that when I launch one of my password protected frequently used files in Excel 2016 running on Windows 10 using its link, I get error message about wrong password in about 70% of all attempts. I have to ALT+F4 and on a second try it accepts the password 100% times. VERY annoying. There's no way I mistype the password so frequently, so there's definitely a problem here. Another tip: I keep my VM suspended so it happens when I first awaken it. Anyone experience the same?
     
  2. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Hey @aspen63,
    In order to resolve the issue:
    Please follow the KB article for Keyboard mapping in Windows virtual machine.
    Please try reinstalling Parallels Tools http://bit.ly/1cZWAa3
    Keep us posted the result.
     
  3. aspen63

    aspen63 Member

    Messages:
    29
    I have no problems with keyboard layout and I reinstalled Tools several times.
     
  4. Do you have issue only with one excel file or with several files?
     
  5. aspen63

    aspen63 Member

    Messages:
    29
    I have only one such file.
     
  6. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Hey @aspen63,
    Please check your private message.
     

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