Printing on Windows with generic driver doesn't offer Paper Size option

Discussion in 'Windows Virtual Machine' started by MichaelG20, Jan 31, 2017.

  1. MichaelG20

    MichaelG20 Bit poster

    Messages:
    2
    Hi,
    When I print on Mac, I can choose what paper size I'm using. I can see that when I open the print dialog on my Windows 7 VM (belonging to the generic HP Laserjet driver), there is no option to change the paper size. Is there a solution to this?
    Thank you.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hey, could you please provide us with the screenshot from the Windows side?
     
  3. MichaelG20

    MichaelG20 Bit poster

    Messages:
    2
    Sure. I attached 3 images of the VM menu - 3 of its sub menus. In the Mac Print Setup photo, you can see that I've set Paper Size to Envelope #10. The Paper Size option doesn't exist on the VM Print Setup menu.
     

    Attached Files:

  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Thanks a lot for your reply and provided info.
    Do you have this issue only with specific docs or with all MS Word docs for example?
     

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