guest win7 can't detect usb device

host os : mac 10.12.3
gues os : win7

i don't have a external device detected window

 

Hi, did you try to reinstall Parallels Tools?

 

yes i try to do it ,but it look like no effort

thanks !

 

my hard disk

 

i try a usb flash drive(ntfs) and a hard disk ()
in my hardware tab don't have USB & Bluetooth

 

what can i do ?

 

We can see that the file system of the USB is Mac OS X Extended Journaled which is not supported in Windows that is the reason this device is not getting mounted in Windows.

 

this is fat32 , ntfs also not work well

 

You can select the option Devices > External devices on the Mac menu bar when the VM is running to mount the USB directly to Windows.

 

i said "i don't have a external device detected window",so i don't known what can i do for it

 

It is not a window I'm suggesting you to look. I suggest you move the cursor to the Mac menu bar find Devices > External Devices > then select the USB, you can only find it on the Mac menu bar when Windows is running and next to the Apple logo it has to show the VM name.

 

this b-jpg.12226 ?

 

Please refer to this article.

 

the pic show that in my pd don't have a external device option . so the article resolution can't solve my problem

 

this is bug ?or config error ?

 

thank a lot

 

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