How can I fix this problem?

Discussion in 'Installation and Configuration of Parallels Desktop' started by HyounAa, Mar 22, 2017.

  1. HyounAa

    HyounAa Bit poster

    Messages:
    2
    Recently I have got a problem. Following error message agony me. Please help. I uploaded a snapshot picture.
    Thanking you in advance. Screen Shot 2017-03-22 at 9.47.53 AM.png
     
    HyounAa, Mar 22, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @HyounA , please reinstall Parallels Tools as suggested in this article. If the issue persists, please follow the steps mentioned below:
    Check and adjust the virtual machine configuration:
    * Network adapter status and existence:
    * Go to Configuration > Hardware > Network 0 > Source and make sure the Disconnected checkbox is not marked.
    * If Network 0 is not present, please click + sign at the bottom of the configuration window to add a new adapter. Then follow the Creation Wizard.
     
    PaulChristopher@Parallels, Mar 22, 2017
    #2
  3. HyounAa

    HyounAa Bit poster

    Messages:
    2
    Thank you for concerning to me, sir. Have a good time.
     
    HyounAa, Mar 22, 2017
    #3
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Did you resolve the issue? Is everything is working fine now?
     
    Maria@Parallels, Mar 22, 2017
    #4

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