Graphic problem running 3D games

Discussion in 'Installation and Configuration of Parallels Desktop' started by DenisV1, Mar 23, 2017.

  1. DenisV1

    DenisV1 Bit poster

    Messages:
    5
    Could you please give me a solution how to resolve such graphic problem running Lego Worlds game on iMac 27" under Windows 8? Parallels tools is installed and running, No problems with the drivers, Game mode is chosen. Tried both DirectX 9 and 10
     

    Attached Files:

  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Hello, Denis. Please check the system requirements of the game in question and compare them with the prerequisites given in http://kb.parallels.com/122485
     
  3. DenisV1

    DenisV1 Bit poster

    Messages:
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    The hardware requirements for LEGO Worlds on PC are as follows:

    MINIMUM:

      • OS: Windows®XP SP3
      • Processor: Intel Dual Core 2.0GHz
      • Memory: 2 GB RAM
      • Graphics: 512MB GPU with Shaders 3.0
      • DirectX: Version 10
      • Network: Broadband Internet connection
      • Hard Drive: 10 GB available space
      • Additional Notes: Windows XP and DirectX® 9.0b and below not supported
     
  4. Hi and how much RAM has your VM? Did you try to add a bit more RAM just for check?
     
  5. DenisV1

    DenisV1 Bit poster

    Messages:
    5
    I tried to run the VM with 2-4 CPU cores, 512-1024Mb of GPU and 8-16Gb of RAM (Totally I have 24gb on my iMac).
    I think there is a problem with the Parallels video driver.
     
  6. Thank you for the provided information.Please generate the problem report using this KB article and reply us back with the report ID
    Please generate report right after the issue reproducing.
     
  7. DenisV1

    DenisV1 Bit poster

    Messages:
    5
    Report number 166552306
    One more screenshot. 2D graphics are shown normally within the game, but 3D not
     

    Attached Files:

  8. DenisV1

    DenisV1 Bit poster

    Messages:
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    BTW what is a name of such effect with 3D? Will try to Google
     
  9. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    You are probably referring to '3D Rendering'.
     

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