No Subscription purchase option on the site

Discussion in 'General Questions' started by mgol, Jul 8, 2017.

  1. mgol

    mgol Bit poster

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    The site at https://www.parallels.com/eu/ seems to only allow to purchase an individual license of Parallels Desktop for Mac. What has happened to the subscription option?
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

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    1,356
    Hi @mgol , we have checked the link from our end. We were able to purchase the subscription. Please try to clear cache and cookies of the current browser , if that doesn't work, please try to use a different browser and check.
     
  3. mgol

    mgol Bit poster

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    Hi Arun. Clearing cache & trying different browsers doesn't change anything. I only see the option to buy Parallels Desktop 12 for Mac which is a 1-time purchase, not a yearly subscription.
     
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @mgol , please help us with the screen shots, we will check and assist you further.
     
  5. mgol

    mgol Bit poster

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    See https://imgur.com/a/ThW2U for the screenshots. On the home page I only see the "Buy now" button as the only purchase option (1st screenshot). Then I'm redirected to a page with an option to purchase Parallels 12, i.e. the concrete version, not a subscription.
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @mgol , were you not able to select the second option? Parallels Desktop for Mac Pro Edition(Subscription)?
     
  7. mgol

    mgol Bit poster

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    8
    Ah, I missed that this one is a subscription, thanks! Could you perhaps add `(Subscription)` to their names so that it's clearer?
     
  8. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @mgol , we will notify this to our internal team. Thank you for sharing this with us.
     

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