Trying to reset my registration key...

Discussion in 'Installation and Configuration of Parallels Desktop' started by DaneN, Oct 21, 2017.

  1. DaneN

    DaneN Bit poster

    Messages:
    4
    I've moved my hard drive over to another MacBook Pro (last one has died...) and want to reset my registration key. Anyone know how to go about doing this? I emailed the support desk but haven't heard back.

    Thanks,

    Dane
     
  2. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    Hello DaneN, Please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks!
     
  3. DaneN

    DaneN Bit poster

    Messages:
    4
    Meena,

    You... are... awesome....

    Thanks,

    Dane
     
  4. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     

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