How can I deactivate my Parallels Desktop 10 license

Hello KirillM1, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!

 

I also need help deactivating my Parallels Desktop 10 license. I have licenses for multiple versions but just want to deactivate the one for version 10 because that computer is no longer working.

 

Hello DeepakG2, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!

 

It worked. Thanks!

 

Hello @DeepakG2 , You're welcome. We are always here to help.
Thanks

 

Hello @KirillM1,

We have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.
Thanks

 

I am trying to move parallels to a new computer. But when I enter activation code I got this error

Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

 

Hello @CarlosA6 ,
we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.
Thanks

 

It worked. Thanks a lot.

 

Hello @CarlosA6 , you're welcome. We are always here to help.

 

Same issue here. I tried to follow the steps to deactivate but it doesn't work.

 

Hi @BrunoG2 , we have made the changes. Please try to activate now and check if it works.

 

Hi I am trying to move parallels to a new computer too and got the same error.

 

We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

T

Thank you for the prompt reply! The 2nd method works for me.

 

We are glad to hear that. Feel free to reach out to us for support.

 

Hi,
Apple replaced my Macbook, keeping the old one with Parallels Deskto 10 installed and activated. Now I cannot install it again on my replacement device.
Any solutions?
Thanks

 

Hello @JonasS1 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks

 

I am having the same problem. I have multiple unused product activation keys that are no longer in use on old Mac's. I have tried installing my version of 10 on new Mac Mini and getting the message everyone else is. Help please.

 

Hello @JamesL6 , we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks