Can't activate new license key

Discussion in 'Installation and Configuration of Parallels Desktop' started by YuvalH1, Jan 29, 2018.

  1. YuvalH1

    YuvalH1 Bit poster

    Messages:
    2
    I have just purchased a new license key for 2018...
    While entering the new key :
    "You have entered an upgrade key.
    Please confirm it with a key from the previous version."
    this is my support code 95774-10551
    what should i do?

    the parallel is blocked my windows please help ASAP
     
    YuvalH1, Jan 29, 2018
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi YuvalH1,
    We suggest you to use your Parallels Desktop 10 key as a previous key and complete the activation.
     
    Ajith1, Jan 29, 2018
    #2
  3. YuvalH1

    YuvalH1 Bit poster

    Messages:
    2
    I Just did it but thats still not working...
     

    Attached Files:

    YuvalH1, Jan 29, 2018
    #3
  4. Alfena@Parallels

    Alfena@Parallels Pro

    Messages:
    445
    Hello @YuvalH1 , please check your private message.
    Thanks
     
    Alfena@Parallels, Jan 30, 2018
    #4

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