You're not my customer. Please read the last line in my signature.
You don't take into account that the user never mentioned what version of Windows, the results vary between 2000, XP, Vista, 7 or 8, nor does it take into account that the user never mentioned if it's the same original hardware.
Like I said on my original post, if you get blue screened, you should do a "repair install".
Still, the result here is that you suggested users could just use Windows backup and restore, and now you know they can't, you should correct your original post. On the other hand everything you said confirms my original post, using a cloning app. which deals with a generic cloning operation to another hardware. You didn't get bluescreened, lucky you, that's not always the case and I can confirm it.
If you feel insulted that's not my responsibility, I'm not a PR and I don't work for Parallels, you're the one that confirmed you hadn't done this procedure before, I just confirmed the facts.
Fun fact: You can actually use the Backup/Restore procedure, but you have to make a "barebones" install in the target hardware, and it might just actually work.
Last edited: Aug 21, 2013