Everything is Frozen!

Discussion in 'General Questions' started by DanK5, Mar 6, 2018.

  1. DanK5

    DanK5 Bit poster

    Messages:
    1
    Yesterday I loaded Parallels 13, Windows 10 and Quickbooks 2018 Desktop Premier. I was able to start QB once and do a little work (it was very slow) and then everything froze. I'm unable to quit QB as none of the buttons work (I have waited over 2 hours and still nothing). I have to go back to MAC OS and kill the Parallels session, tried to kill QB but no response. Now when I start Parallels, QB is still loaded and is still frozen?
     
  2. Hi DanK5. Please disable/uninstall the antivirus application on your Mac (if any). Select Actions (from the Mac menu bar) -> Take Snapshot. Once again select Actions -> Stop which will terminate the virtual machine. Now start the virtual machine and it should work fine.
     

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