Color Display Issue

Discussion in 'Installation and Configuration of Parallels Desktop' started by ayocasey., Mar 18, 2018.

  1. ayocasey.

    ayocasey. Bit poster

    Messages:
    3
    Hello,
    I'm sorry if there is a solution to this already posted but I do not even know what to search for regarding this issue. When I restarted my virtual machine today, my Windows looked like this:
    [​IMG]

    I am unsure what to fenagel here to get my settings back to the original graphics.. The only thing that is weird is that I maybe shut down my Mac without shutting down the virtual machine first? This sort of just happened.

    Any and all help is greatly appreciated,
    Thanks
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @ayocasey. , please try Actions > Reinstall Parallels Tools and check if that helps.
     
  3. ayocasey.

    ayocasey. Bit poster

    Messages:
    3
    Thanks, I'm sorry I do not know where this particular actions is located? My configuration panel has options like "restore defaults" but I don't see a place to reinstall tools. Is this within the virtual machine or in Finder? Thanks
     
  4. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    Hello ayocasey., Please follow this article to install Parallels Tools and then check for the issue.
     
  5. ayocasey.

    ayocasey. Bit poster

    Messages:
    3
    Thank you, this resolved my issue. Much appreciated!!!
     
  6. AJ@Parallels

    AJ@Parallels

    Messages:
    752
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     

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